Your DPS system enables and supports the delivery of your connected services offering. Such connected services have an impact on your business.
Understanding and assessing the desired impact of the DPS system is critical to best configure it.
Personas and Business Entities
Your DPS system has the potential to impact and generate value to many users, across several business entities.
To maximize impact and value, we suggest to segment users into groups based on their objectives and needs.
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Connected Services Strategy
The configuration of your DPS system should follow your Connected Services strategy.
After an initial “exploration” phase, where your main objective is just to verify that data correctly flows from your connected products to your DPS system, we suggest to define your Connected Services Route.Routes for your Connected Services journey